Ascentech Services Limited - Our client, a multinational company is recruiting to fill the position below:
Job Title: Billing Support Engineer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Provide end-to-end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
- Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS, and reporting
- Provide support to the Customer Operations team, Internal Users, and Revenue Assurance
- Analysis of Events/Renewals/Services/Systems in error, provide workaround solutions
- Overall knowledge of the application, systems & solutions for their application suite
- Technical specialist for resolving all complex and critical application issues/challenges
- Accountable for meeting & improving SLA & KPIs for their application suite)
- Responsible for driving down the incidents, problems, trouble tickets, service request trends, configurations, automation, Small development, and backend fixes.
Requirements
- Interested candidates should possess a BSc / HND / MSc in relevant fields
- Technical Expertise and hands-on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
- Minimum 4-6 Years of experience in Telecom Billing Key Skills: Unix/Shell Scripting/SQL/My SQL/ORACLE
- Working experience in Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title and location as the subject of the mail
Note: Only shortlisted candidates will be contacted
https://www.hotnigerianjobs.com/hotjobs/570919/billing-support-engineer-at-a-multinational-compan.html