Customer Service Representative at Nirvana Synergy Company

The Nirvana Synergy Company is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works hard, has work place relationship and serve our client A+ quality everyday.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos
Employment Type: Full-time
Reports To: The supervisor

Job Overview

• The customer service representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.

Responsibilities and Duties

• Managing incoming calls and customer service inquiries.
• Closing sales that will develop into return customers and new customers.
• Identifying and assessing customers' needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Meeting personal/customer service team sales targets and call handling quotas.

Job Requirements

• Must be a good team player
• Must possess good character traits and personality
• Must have at least 2 years of experience as a customer service representative
• Must have the ability to multi-task, prioritize, and manage time effectively
• Must have customer orientation and ability to adapt/respond to different types of characters
• Must have communication and presentation skills
• Must have at least OND
• Must live within Okota/Ago/Isolo and environs

Salary
N60,000 per month.

Application Closing Date
22nd November, 2023.