Alexis Philips Consults - Our client, a real estate firm dedicated to delivering exceptional service and expertise to clients, is recruiting to fill the position below:
Job Title: Customer Service Representative (Real Estate)
Location: Port Harcourt, Rivers
Employment Type: Full-time
Job Description
- We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for engaging with potential and existing clients, providing exceptional service, and helping to close leads.
- Your primary focus will be to create a positive and professional experience for clients, ultimately contributing to our firm's success in the real estate industry.
Responsibilities
- Respond to inbound inquiries and leads generated through various channels, including phone calls, emails, and website inquiries.
- Build rapport with potential clients, understand their real estate needs and goals, and guide them through the initial stages of the buying or selling process.
- Schedule appointments and inspection of sites for clients with our agents and surveyor.
- Follow up with leads and inquiries to nurture relationships and convert potential clients into active clients.
- Maintain accurate and up-to-date records of client interactions.
- Collaborate with real estate agents and other team members to ensure a seamless and efficient experience for clients.
- Assist with administrative tasks, such as document management, data entry, and general office support.
Qualifications
- HND, B.Sc in any related discipline
- Proven experience in customer service or sales, preferably in the real estate industry.
- Excellent oral and written communication skills, with a professional and friendly demeanor.
- Strong organizational skills and attention to detail.
- Proficiency in using office productivity tools (e.g., Microsoft Office Suite).
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of local real estate market trends and regulations is a plus.
Benefits
- Competitive salary with performance-based incentives.
- Career growth within a dynamic and growing real estate firm.
Application Closing Date
25th November, 2023.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/571471/customer-service-representative-real-estate-at-ale.html