Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lekki, Lagos
Employment Type: Full-time
Job Description
The individual will be responsible for:
- Maintaining relationships with existing company clients
- Updating the produce list on a weekly basis
- Sending the updated list to clients via email and WhatsApp
- Processing orders for delivery
- Following up with clients if orders are not being received as expected
- Coordinating with the crop management and logistics teams to ensure clients receive requested supply in a timely manner
- Preparing documents needed for order processing and delivery
- Responding to inquiries received via different channels (email, phone or WhatsApp) in a timely manner
- Resolving complaints if and when they arise
Skills
- Courteous, well-spoken, patient
- Works well and maintains composure under pressure
- Efficient with tasks / good time management skills
- Positive attitude
- Able to work well with MS office and other simple software.
Application Closing Date
Not Specified.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/571586/customer-service-representative-at-ascentech-servi.html