Monitoring, Evaluation, Accountability and Learning Manager (Maternity Cover) at Action Against Hunger | ACF-International

Action Against Hunger is the world’s hunger specialist and leader in a global movement that aims to end life-threatening hunger for good within our lifetimes. For 40 years, the humanitarian and development organization has been on the front lines, treating and preventing hunger across nearly 50 countries. It served more than 21 million people in 2018 alone.

We are recruiting to fill the position below:

Job Title: Monitoring, Evaluation, Accountability and Learning Manager (Maternity Cover)

Location: Potiskum, Yobe
Employment Type: Temporary
Level: Manager/Supervisor
Programmes: MEAL
Reporting to: Field Coordinator
Proposed start date: December 2023

Key Responsibilities

• In collaboration with the MEAL HOD and DHOD and field teams, lead in the preparation of comprehensive M&E plans for each project to capture quantitative and qualitative data for project performance tracking and reporting;
• Support M&E Officer in the development of ToRs and data collection tools for surveys, needs assessments, mid-term and project reviews/evaluations, including sampling and assessment methodologies;
• Undertake regular visits to the field to support the implementation of M&E and to identify milestones and challenges where adaptations might be needed;
• Promote in all projects the use of participatory data collection techniques involving beneficiaries, institutions and partners in the process;
• Support the MIS officer for the operationalization of the use of  mobile data collection systems and other technologies to strengthen monitoring and reporting of activities;
• Work closely with other technical staff in order to agree on the scope of mapping, define data needs, project requirements, required outputs, and participate in undertaking mapping;
• Support development and revision of internal and external reports, ensuring compliance with donor requirements and that reports reflect an actual representation of field implementation activities and results based on MEAL findings;
• Provide feedback to program and operational reporting templates that facilitate the timely and accurate acquisition, aggregation and analysis of information in programs;
• Develop monthly workplan for MEAL field team and ensure timely sharing with MEAL technical team;
• Support the set up of FCM channels at base level in collaboration with Accountability Officer;
• Support timely resolution of complaints received from beneficiaries and stakeholders;
• Support Accountability Officer in FCM reporting requirements;
• Ensure that confidentiality and proper data protection related to beneficiary feedback and complaints are respected;
• Support the Accountability Officer in conducting training for field teams and external stakeholders;
• Support investigation of sensitive complaints, if required by the audit department;
• Liaise closely with MEAL HOD and DHODs to understand and support the welfare of MEAL staff at all regions to ensure good working conditions and performance enhancement;  
• Support program managers in logistical and budget planning of MEAL activities;
• Support MEAL HOD and DHODs in ensuring that lessons in planning, monitoring, evaluation, accountability and impact assessment are documented, shared and considered in the design of new projects and technical plans and are discussed during periodic program reviews and ultimately fed into current work and future program development;
• To represent ACF at state level and where appropriate, cluster, working groups, workshops and strategic think tanks related to the department;
• To proactively collaborate with national authorities, ACF counterparts and staff, partner agencies, consortia/alliances/partnerships and other relevant external stakeholders;
• To ensure coherent and correct application of ACF guidelines and policies within the M&E department and across the organization.

Position Requirements

• Minimum of 5 years of previous experience working with NGOs covering multi-sectorial programming;
• Proven management and coordination skills (HR, projects, and stress management);
• Proven experience in a manager role in monitoring and results management;
• Proven ability to translate analysis and evaluation into operational planning and strategy;
• Knowledge and experience in qualitative and quantitative data management techniques including proficient and skillful use of SPSS, STATA, EXCEL, Epi-info softwares;
• Experience on project monitoring and evaluation with special emphasis on activity monitoring, data management including data collection, analysis and storage;
• Advanced knowledge of international humanitarian guidelines and standards including those of donors;
• Ability to work in a multi-cultural, multi-ethnic environment with respect for diversity
• Ability to work independently and under pressure in a rapidly changing professional environment;
• Diplomacy and good interpersonal skills, with the ability to remain calm under pressure and not lose sight of strategic priorities;
• Ability and willingness to travel regularly to remote field sites;
• Experience in insecure context;
• Experience in  conflict-related displacements and nutrition crisis contexts;
• Familiarity with major institutional donors (OFDA, ECHO, UN, DFID, FFP…) reporting and regulations;
• Experience with mat least one of the core sectors of intervention of Action Against Hunger (Nutrition and Health, WASH, Food Security and Livelihoods);
• Knowledge of local languages (Hausa, Kanuri, Fulani, etc.).

Application Closing Date
Monday, 20th November 2023.