Front Desk Officer at Walex Biz Nigeria Limited

Walex Biz Nigeria Limited provides powerful web hosting service of all kinds ranging shared hosting, VPS hosting, Email Hosting, Reseller Hosting, Email Hosting and Dedicated Hosting. with high-performance infrastructure and high level security. We are also into all cloud computing applications development including web, mobile applications and cloud technologies. We develop and designed with one question in mind: How does this new technology help people and what problem does it solve?. Walex Biz also provides Cyber Security technology that increases your agility to stay away from cyber threats and protect you seamlessly.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• Welcome, register guests/clients and attend to them in a prompt and timely manner.
• Log all registrations for the day into Microsoft Access for backup.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Ensures client’s/guest’s arrival to scheduled meetings.
• Receive incoming communique and forward to their relevant departments.
• Provide information to the public by answering, admitting procedure, regulation, and service inquiries, referring inquiries.
• Follow up on scheduled meetings and inform the necessary attendees.
• The Front desk staff must be extra vigilante, report suspicious movement.
• Make a list of items needed in the unit that is needed in the working space.
• Do a checklist of all unit equipment. Report any equipment issues or downtime to the Maintenance and IT unit.
• Ensure all persons required to be in the office are present on time.
• Comprehensive report sent at the end of the shift including logging all incidents that happen within the unit and its environs.
• The front desk staff is to carry out all other duties as assigned to her including listing on-duty staff and ensure strict clock in and out.

Requirements

• Candidates should possess a Bachelor's Degree or its equivalent role.
• Must be female.
• Must have 1-2 years work experience in customer service or administrative roles.
• Must be confident, polite and good looking.
• Must be jovial and friendly.
• Must be a good team player.
• Knowledge of social media management is an added advantage
• Leadership skills with the ability to set and prioritize goals
• Strong communication and presentation skills
• Exceptional problem-solving and observational skills
• Proficient in MS Office/ Working knowledge of IT.

Application Closing Date
4th December, 2023.