Adexen Recruitment Agency is mandated by a multinational e-commerce company with a mission to build leading online marketplaces in emerging markets to recruit a trust & safety manager for its operations in Nigeria.
Our client, an E-commerce site backed by a foreign investment firm launching in Nigeria, is recruiting to fill the position below:
Job Title: Trust & Safety Manager
Job reference n°: 911
Location: Nigeria
Function: Commercial & Communication
Job Description
- Act as a cross functional resource to coordinate trust and safety efforts between multiple teams, including customer support, agents, dispatch riders and others
- Identify areas and opportunities for improvement, and write specifications for justifiable ideas to increase the trust and safety of our site.
- Coordinate outreach efforts to integrate industry best practices in trust and safety into our processes.
- Manage and improve existing security partnerships and workflows
- Making sure our verification process is working and being improved continuously
- Driving for trust for our users and preventing fraud
Requirements
- A relevant university degree
- 5+ years experience in internet trust and safety product issues
- Exceptional written and oral communication skills (especially when it comes to articulating your recommendations)
- Ability to adapt, be entrepreneurial and solve problems quickly, creatively and collaboratively
- Strong Experience in excel and analyzing figures
- A intense desire to make life hard for the bad guys
Remuneration
Attractive Package.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online