Contribution Processing Officer at Asset & Resource Management Holding Company (ARM HoldCo)

Asset & Resource Management Holding Company - Established in 1994 as an asset management firm, ARM offers wealth creation opportunities through a unique blend of traditional asset management and alternative investment services. We enable businesses to thrive, and help our clients to maximize their returns and realise their most important goals.

We are recruiting to fill the position below:

Job Title: Contribution Processing Officer

Location: Ikoyi, Lagos
Employment Type: Full-time
Department: Investment Administration

Summary

• The primary job function will entail processing all assigned schedules and contributions in line with the agreed SLA.

Responsibilities

• Crediting of RSA holders' Accounts
• Exception management and reports
• Resolution of all unprocessed money issues
• Principal Duties and Responsibilities
• Process all assigned schedules in with the daily allocation
• Report and follow up on all schedules related issues to RM /RU daily; if any.
• Ensure processing of contributions schedules into RSA within 48 hours and updateFDR by 1.00pm daily
• Filling of daily FDRs and all acknowledgment of correspondence within the unit in linewith the ISSO policy.
• Management of daily csv used for processing of client transactions.
• Attend to unprocessed money issues
• Process discovered pins as assigned by your supervisor
• Maintain accuracy of client records during processing/upload to the pensionadministration system

Requirements

• Must have a good First Degree.
• Ideal candidate will have about 1 to 2 years’ experience in a banking operations or teller role.

Required Knowledge, Skills and Abilities:

• Proficiency in Microsoft office tools
• Good multitasking capabilities
• Good analytical and problem-solving skills
• Good telephone manners
• Good and dynamic team player.
• Good interpersonal skills
• Good communication skill- both written & verbal
• Good negotiation, presentation & facilitation skills
• Ability to work well under pressure with minimal or no supervision required whenassigned tasks
• Active listening skills
• Result-oriented with a strong passion for excellence
• Customer service orientated.

Application Closing Date
10th December, 2023.