Administrative Associate at Nomba (Formerly Kudi)

Nomba, launched in 2017 as "Kudi.ai", is a chatbot that responds to financial requests on social apps. Nomba has since evolved to empower independent businesses to act as neighborhood banks offering basic financial services such as cash withdrawal, transfer and bill payments to all Nigerians, especially those in underserved communities. Today we process more than $500m in payments monthly.

With a vision to enable economic prosperity by supercharging businesses to run efficiently and meet their goals, nomba is making it easier for businesses to accept payments, make payments and manage their operations. With over 250 employees and more than 150,000 businesses on our platform across the country, we are creating a distinct gateway into the digital economy by providing businesses with access to everyday tools that simplify payments and drive their growth. With these easy-to-use tools, businesses of all sizes can now accept, process and manage payments online and offline while optimizing their operations.

We are recruiting to fill the position below:

Job Title: Administrative Associate

Location: Lekki, Lagos
Employment Type: Full time

About the Role

• We are looking for an Administrative Associate to join our team and support our daily office procedures.
• In this role, you will handle all administrative and logistics functions and ensure that all requests are attended to promptly.
• As our Administrative Associate, you will act as the point of contact for all employees, providing administrative support and managing their queries.
• You must also be competent in prioritising, working with little supervision, self-motivated and trustworthy. 

In this role you will be responsible for the following:

• Ensuring the smooth running of the office on a day-to-day basis, and overseeing administrative and operational matters.
• Handling all logistics requests of the company especially the shipment and tracking of tools and equipment in line with the company’s processes.
• Providing excellent customer service at the reception and administrative support to departments, as required and requested.
• Managing office inventory and working with vendors to ensure the regular supply of office materials.
• Maintaining proper and accurate records/inventory of office supplies, distribution and usage.
• Resolving maintenance and repair issues for the facility and company assets, and adhere to general servicing schedules.
• Reduce reactive maintenance and anticipate and address maintenance and repair needs before they become major issues.
• Managing all transport and travel arrangements booking flights, company pool, and making hotel reservations.
• Ensuring periodic review of administrative systems, procedures, processes to ensure efficient and effective organizational functioning.
• Performing other duties as assigned from time to time and supporting special projects when required.

About You

• A Bachelor's degree in any related discipline
• At least 2+ years of proven experience in a similar role 
• Experience in handling logistics and travel arrangements
• Excellent record-keeping and documentation skills including proficiency in Microsoft Suite
• Ability to manage multiple priorities 
• Excellent stakeholder management skills
• Great people skills and ability to communicate (negative & positive) feedback
• Good organisational skills, 
• Be able to adapt within a fast-paced environment, dealing with ambiguity and prioritising deliverables according to the business needs
• Assertive individual with the ability to work under minimal supervision.

Application Closing Date
Not Specified.