Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of the market, positioning itself as a leader in providing Internet Solutions and as a provider of choice.
The company was founded and is managed by a group of professionals whose collective business backgrounds include managing diversified business such as Banking/Industry/and Internet Services in Nigeria as well as other countries internationally.
We are recruiting to fill the position of:
Job Title: Direct Sales Executive
Location: Lagos
Slot: 4
Duties and Responsibilities
- Provide optimum customer service as required to maintain and enhance existing business, resulting in repeat business, and preventing cancellations, improve the overall customer relationship, delivering reliable administrative support and customer service.
- Schedule and conduct status meetings with appropriate development resources and customers. Provide proper refund and compensation to customers on time.
- Maintain complete and accurate customer correspondence data. Assist sales team in business acquisitions, planning, retention and management. Managing client relationships to build a reputation for excellent service. Develop and update client related reports.
- Assist in making major business decisions,
- Identify and reports on continuing problems in an effort to minimize future negative customer impact. May proactively contact customers to determine and resolve issues when required.
- Manage customer arrivals to maximize relationship building opportunities.
- Run periodic customer satisfaction surveys.
Qualifications & Experience
- B.Sc /HND in Marketing (or related field) with minimum of 3 years relevant experience in a similar industry.
- Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, Word and PowerPoint) and in the use of Internet-based resources
- Must have experience in the internet connectivity environment and a technical overview or background.
- Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious, clear focus on high quality and business profit, mature, credible, perceptive and articulate.
- Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies.
- Personal traits: reliable, tolerant, determined, well presented, businesslike, polite, well-mannered and be a team-player.
- Ability to develop and maintain a computerized customer and prospect database.
- Ability to prospect for new potential sales, respond to and follow up sales enquiries.
- Maintain and develop existing and new customers through planned individual account support, and liaise with internal order-processing staff.
- Flexibility is required and ability to work extended hours when required without it upsetting domestic situation.
Application Closing Date
2nd June, 2015.
How to Apply
Interested and qualified candidates should send their applications to:
[email protected]