Key Account Associate at a Financial Company - TeamAce Limited

TeamAce Limited - Our client, a Financial company, is recruiting to fill the position below:

Job Title: Key Account Associate

Location: Nigeria
Employment Type: Full-time

Responsibilities

• Build relationships with senior stakeholders and manage account planning.
• Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and Renewal timeframe.
• Advise clients on the most effective ways to use the Posist Products.
• Ensure high customer satisfaction scores(NPS), manage customer health status and adherence to tickets SLAs.
• Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn.
• Identify and build Up-selling and cross-selling opportunities within your existing accounts and, taking EBR’s on the annual basis.
• Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.).

Requirements

• Candidates should possess minimum of HND / Bachelor's Degrees in any related field with 1 - 3 years relevant work experience in a similar Industry.

Salary
N130,000 Monthly.

Application Closing Date
Not Specified.