Account Officer / Relationship Manager at Fadac Resources and Services Limited - 7 Openings

Fadac Resources and Services is a Consulting firm that provides businesses with human capital solutions that can help improve oral performance while reducing employment practice risk. They also help organizations no matter how large or small to establish, outsource and troubleshoot any human resources functions/challenges.

We are recruiting to fill the position below:

Job Title: Account Officer / Relationship Manager

Locations: Akwa Ibom, Anambra, Cross River, Delta, Enugu, Imo and Lagos
Employment Type: Full-time

Job Description

• We are looking for an outgoing relationship manager to foster strong relationships with our clients. The relationship manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgable advice, guiding their choices, promptly resolving complaints, and ensuring client satisfaction.
• To be successful as a relationship manager you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.

Responsibilities

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guiding their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

Requirements

• Degree in Management, Marketing, Communication, or a similar field.
• Experience as a relationship manager, in customer service, or a similar role.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented
• Be a Banking Officer (BO) IS A MUST.

Application Closing Date
15th December, 2023.