GUO Transports is a leading Transport and Logistics Company looking for smart and hardworking individuals to join her team towards the growth of the organization.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ikeja, Lekki - Lagos
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Salary
N60,000 - N70,000 / month.
Application Closing Date
20th December, 2023.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/580277/customer-service-representative-at-guo-transport-c.html