iFitness Center Limited commenced operations in May 2015 providing best-in-class fitness services in Lagos, Nigeria. At iFitness, we don’t only push you towards your fitness goals, you wake up each day "looking good & feeling good."
We are recruiting to fill the position below:
Job Title: Assistant Branch Operations Manager
Location: Lagos
Employment Type: Full-time
Nature & Scope of Position
- Assist in Overseeing the operational efficiency of a branch.
Key Responsibilities
- Ensure area operations are carried on in an appropriate, cost-effective, and efficient manner.
- Improve operational management systems, processes, and best practices.
- Ensures area processes remain legally compliant.
- Formulate and execute area operational objectives.
- Examine financial data and use them to improve profitability.
- Ensure all targets of the area/region are met.
- Perform quality controls and monitoring activities
- Supervise and mentor staff operation
Qualifications & Experience
- B.Sc / HND in any Social Science or equivalent course.
- Minimum of 3 years in Operations/Sale Customer Service, preferably in the following sectors: Hospitality and Insurance, Fitness Industry, Hospitality/Hotels, exceptional Restaurants etc
- At least 2 years leading teams.
- Exceptional customer service & Problem-solving skills.
- Excellent interpersonal communication skills, both verbal and written
- Ability to manage a cluster of branch facilities, in relation to the organization’s look and feel standard.
- Excellent interpersonal skills. Ability to positively engage customers and implement directives/policies/processes as expected by management. Coupled with the ability to galvanize the branch team and ensure compliance with policies and procedures.
- Strong analytical and problem-solving skills. Ability to quickly escalate/resolve problems that may affect branch operations or create a poor customer experience.
Skill Requirements:
- Executive Presence- Poise, Professional Etiquette, Public Speaking, Confidence & Assertiveness,
- Problem-Solving - Conflict & Confrontation Management
- Ownership Mindset – Owner/Operator Mentality
- Financial Acumen: the ability to understand and interpret financial statements and ratios.
- Coaching Skills: Ability to grow and manage people.
- Managing Up: the ability to have tough conversations with management and hold people accountable.
- Demonstrated experience of 3 years as a Branch Manager or General Manager in the Fitness Industry, Hospitality/Hotels, or exceptional Restaurants.
Compensation
- Net Salary: N150,000 Monthly above.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/580510/assistant-branch-operations-manager-at-ifitness-ce.html