Crown Agents is an international development company employing over 600 personnel worldwide with a presence in more than 40 countries, subsidiaries in 12 countries, and permanent staff working on the ground in 22 corporate offices in Africa, Asia Latin America, Japan, the United Kingdom, and the United States. Crown Agents provides direct assistance, management consulting, and human and institutional development for public and private sector clients in customs and trade facilitation, public financial management, procurement, logistics, and health systems strengthening.
We are recruiting to fill the position of:
Job Title: Warehouse and Ports Operations Manager
Location: Nigeria
Job ID: #1000966
Duration: 2-years
Role & Responsibilities
- The Warehouse and Ports Operations Manager will manage a professional and transparent program logistics solution under a US Government funded program for the warehousing of packaged and bulk humanitarian food aid commodities in order to respond rapidly to humanitarian food aid requirements.
Logistics:
- Help manage a program-wide logistics strategy, determining the most appropriate logistics and solutions to meet program performance goals
- Clarify requirements with the Project Manager, team members and client where necessary
- Manage a logistics service in compliance with company quality systems and standards of ethical procurement, USAID donor guidelines and end user requirements
- Root cause analysis and problem resolution for all logistics operations
Sourcing Freight Requirements:
- Ensure a Conduct a competitive process, in line with applicable US government regulations for freight and clearance providers, to ensure optimal performance and value for money.
- Manage and drive continuous improvement of freight services.
- Ensure that the solution and supplier sources proposed by the freight/clearance providers are capable of meeting specification and program goals.
- Responsible for overseeing the consignment and chain of custody up to the point of consignment in-country.
- Ensure all documentation regarding the chain of custody is maintained and adheres to the Project's standard operating procedures
- Analyze logistics data and trends to ensure optimal supply performance and product availability, making changes in the F&L operations as appropriate to deliver continuous improvement.
Management:
- Ensure that logistic activities meet program key performance indicators, and that excellent working relationships are maintained with partners and clients
- Delegate work, coach and manage performance of F&L team members to ensure highest levels of skills and engagement.
- Responsible for internal communications and presentations related to key performance metrics, program updates and on-going program information
Client Relationship:
- Serve as liaison with all internal and external partners for daily operational activities
- Maintain an on-going and pro-active relationship with clients and vendors, responding to needs and proactively developing solutions.
- Ascertain industry/logistics best practices to identify new and/or unique programs to drive customer satisfaction.
Contract Management:
- Monitor and manage the performance of the appointed Freight Company and supplier other relevant services, maintaining continuous liaison as necessary, ensure timely delivery including customs clearance.
- Arrange payment to freight suppliers
- Prepare invoices for clients
- Ensure compliance with USAID rules and regulation
Qualifications
- A Bachelor's Degree in Business with emphasis in Supply Chain Management, Transportation and Logistics, Sales and Marketing or International Business preferred
- Minimum 5 years of experience in transportation logistics and warehousing operations
- Detailed knowledge of operational procedure regarding air, ocean, import/export business
- Experience with storage and protection of food commodities; managing local drayage and inland transport commodities, obtaining local country agricultural document and clearance preferred
- Prior USAID experience preferred
- Proven negotiation and client relationship skills
- Ability to work and live in one of the following countries: Ghana (Accra), Kenya (Mombasa), Djibouti, and/or Singapore
- Fluency in written and spoken English required
Application Closing Date
29th May, 2015.
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected] Include your name, along with "15-50 Warehouse and Ports Operations Manager", in the subject line. Please indicate location preference in the body of the email.