Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
We are recruiting to fill the position of:
Job Title: Branch Manager
Location: Lagos
Job ID: 476158
Job type: Full time
Job Descriptions
- Over all supervision of the Branch operations and Branch Relationship deepening team.
- Responsible for achieving the various Branch KPIS.
Key Roles and Responsibilities
Branch/Region Leadership & People Management (Excellence):
- Leveraging/Interpretation of Sales performance indicators to motivate and drive performance of team and to achieve LT profitability of branch.
- An iconic respected community business leader in and around his community.
Risk Mitigation (Required):
- Branch complies with external and internal regulations and policies covering Operational, Credit, Reputation and People Risk.
Risk Mitigation (Excellence):
- Healthy approval rate ratio versus number of loan submissions.
- Achieves KPIs set for operational, credit, people and risk parameters.
Qualifications and Skills
Financial Performance (Required):
- Profitable branch through effective management of its P& L.
Financial Performance (Excellence):
- Use multiple levers/drivers to increase profitability/ cost efficiency of the branch e.g. balancing cost and revenue performance.
Sales Management (Required):
- Formulate and achieve branch's sales strategy through working closely with product VCs, using competitor intelligence, customer feedback etc.
- Maximize every customer contact opportunity for sales by coaching branch teams.
Sales Management (Excellence):
- Marketing activities penetrate community through leveraging the local customer mix.
- Participation or leading elements of regional sales strategy.
Customer Experience Management (Required):
- Strong branch experience for customer through implementation of out serve principles.
Customer Experience Management (Excellence):
- Recognized as the bank of choice in the community with highest client penetration rate.
- Branch renowned locally for exceptional client experience.
Branch/Region Leadership & People Management (Required):
- Branch has a team of effective acquisition & portfolio mgrs to market the various VC products.
- Role model for bank's desired values.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online