Customer Service Representative at MazaMaza Stores

Mazamaza Stores is a registered digital e-commerce marketplace platform in Nigeria and the United States of America, the first of its kind in Africa. Focused mainly on African arts and crafts, painting, sculptures, herbs, fashion and accessories, electronics, kids' corners, and home decoration, Mazamaza Stores offers a safe and stress-free marketplace with a wide selection of premium and affordable products.

We are recruiting to fill the position below:

Job Title: Customer Service Representativ

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
• Managing database records
• Managing incoming calls
• Checking product or service availability
• Processing orders and returns.

Qualifications

• Interested candidates should possess an ONC, NCE, HND, or B.Sc Degree with 2-4 years experience.

Application Closing Date
18th January, 2024.