Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.
We are recruiting to fill the position of:
Job Title: Senior Officer: High Value Sales Support
Location: Nigeria
Job Description
- To provide administrative support to the High Value Regional Sales teams, supporting the seamless execution of the HV and MNP Strategy via requisite stakeholder engagements.
Key Accountabilites
Performance Analysis & Reporting:
- Work with data stakeholders - IT, Channel Accounting to collate requisite data for sale performance monitoring
- Responsible for timely facilitation of KPI reports and other reports such as would support the business and enhance productivity
- Responsible for collating field sales reports and validating monthly activations
- Periodically modify current reports to make reports more inclusive, robust and informative
- Responsible for developing Performance Reporting and Monitoring Templates
- Coordinate with the relevant IT and Network support team for the timely availability of the relevant reports in the correct format
Report/Data Integrity:
- Timely and accurate preparation of Canvassers payout schedule vis-à-vis validated information
- Critically evaluate information gathered from multiple sources and reconcile conflicts
- Decompose high-level information into details and give general understanding and recommendation to stake holders
Cross & intra Functional Engagement:
- Be the liaison between the business units, IT teams, Network teams and other support teams in terms of the reporting and business needs of the Segment.
- Coordinate between Sales & Distribution, Marketing, Customer Service Delivery and other relevant departments to ensure a qualitative and timely report is available
- Provide administrative support in all projects carried out within the segment
- Effectively liaise with Marketing in analyzing competitor's activities as well as relevant market development and proposing pre-emptive counter measures
- Support the High Value Single Point of Contact (SPOC) on all High Networth Individuals (HNI) Sales related engagement across stakeholder departments in head office
Management Assistance:
- Provide support and data as relating to sales performance to zones/regions
- Provide insight and information from available data that gives competitive advantage to business and deliver same in a concise manner to make strategic decisions
- Collate and evaluate reports to increase general sales productivity.
- Analyze reports and highlight areas of weakness and strength based on agreed baseline for operational changes and action
- Evaluate and manage performance trend from reports and evaluate performance calculated against set targets
Management Presentation of Performance:
- Deploy relevant metrics to routinely monitor progress against targets
- Develop and prepare the reporting structure, presentation slides and models that clearly shows performance from different Regions and highlight agreed baseline for action
- Periodic and timely publishing of reports to relevant stakeholders
Major Challenges:
- Availability of relevant software to aid reporting
- Facilitation of MIS data when there is a downtime
- Responsiveness of supporting departments
Key Decisions:
- Responding to market dynamics and recommending measures to increase sales from existing and new Partners
- Constantly tracking and reviewing HV Team's and HV National sales performance and market expansion.
Dimensions:
- Accuracy of reports
- Relevance of reports
- Types and number of reports
- Timeliness of Reports
- Insight from reports
Desired Skills and Experience
Skills and Knowledge:
- A degree from a reputable university
- Creativity and good report writing and communication skills
- Great Interpersonal Skills - Positive attitude and a friendly demeanor
- Numeric Skills & Database Management - Expert knowledge of Microsoft Office Suite with particular expertise in Excel and Power Point
- Business Application Knowledge - Ability to utilize relevant technology (software and systems) to meet business needs
- Strong communication and presentation skills
- Expert knowledge of computer programming, SQL, and Excel
- Sales planning and opportunity management
- Committed to common goals and values of the organization
- Project Management Skills
- Stress management - Maintains stable performance under pressure
Personal Characteristics and Behaviour:
- Teamwork
- Integrity
- Develops Self
- Business understanding
- Interpersonal/cross functional management skills
- People development/ management
- Strategic focus
- Decision making
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online