Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
We are recruiting to fill the position of:
Job Title: Manager, Deepening & Portfolio Management [Priority & Personal Banking]
Location: Lagos
Job ID: 476621
Job type: Full time
Job Description
- Responsible for leading and executing a systematic portfolio management to enhance capability and consistency in client management through portfolio discipline.
- Providing a framework for leads management and portfolio effectiveness
- The job holder will be responsible for the competitor benchmarking, customer research, offer development, program management, service and franchise management that support the segment strategy and value proposition.
- Lead deepening initiatives by analyzing existing portfolio and driving contact management quality to increase revenue of existing to bank (ETB) clients to deepen client relationships.
- Design effective approaches to drive online channel usage and to effectively manage client-led requests for successful conversion
- Collaborate with Client Relationship team on client coverage model standards
- Co-ordinate the cross border referral process
- The resource would be hands on management of the personal banking segment by ensuring effective leads generation, customer engagement scripts, tracking for quality and conversion rate of leads availed.
Requirements
- All applicants should ensure that they have completed the mandatory NYSC programme.
- A discharge certificate will be required as evidence of completion of the programme.
- Where an exemption has been granted, a certificate of exemption will also be required.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online