Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently recruiting for our client, an Automobile company, to fill the position below:
Job Title: Service Advisor
Ref: 482
Location: Lagos
Responsibilities
- Greet the customer on their arrival to workshop.
- Check whether appointment or walk in customer
- Listen carefully and to list out all the nature of concerns related to vehicle along with service particulars in job cards
- Conduct test drive if necessary
- Prepare job card, to explain customer nature of work to be done along with estimate of bill for the work to be carried out along with estimated delivery date and time and to collect signature of the customer in the job card.
- Ensure address and contact details of customer before preparing job card
- Hand over the vehicle and Job card to w/s and explain the repair / service and requirement of customer if any specifically to Workshop supervisor and to follow up till job completes.
- Any other duties assigned
Competencies Required for this Position
- Inclusiveness
- Stewardship
- Problem Solving / Decision Making
- Planning and Organizing
- Communication
- Quality Improvement
- Teamwork
- Hospitality & customer oriented
- Service focus
- Target oriented
Qualification and Experience
- Qualification: B.E. / B.Sc., Mechanical or Automobile Engineering.
- Experience: 4 to 5 years
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidate should:
Click here to apply online