Experienced Retail Store Manager at Mopheth Nigeria Limited

Mopheth Nigeria Limited is a reputable organization charged with the goal of meeting the diverse needs of its growing customers from all walks of life. We began as a community Pharmacy in the year 1997, and through the years we have maintained our standard of being a renowned name in the pharmaceutical industry in Nigeria, however, with respect to our vision consumables, cosmetics, and skincare products, safe water production, grocery essentials, and a variety of baked goods. In addition, our 24-hour availability onsite and online in all our branches has equally ensured our clients can rely on us for immediate service at any hour of the day.

We are recruiting to fill the position below:

Job Title: Experienced Retail Store Manager

Locations: Victoria Island & Lekki, Lagos
Employment Type: Full-time

Job Description

• We are seeking a dynamic and results-driven Retail Store Manager to oversee overall store management.
• The ideal candidate will excel in enhancing customer satisfaction, achieving sales and profitability targets, and effectively managing staff.
• Successful candidates will have a background in financial planning, employee recruitment, or retail management, with responsibilities including supervising assistant store managers.

Job Functions/Responsibilities

• Develop business strategies to expand the customer base, increase store traffic, and optimize profitability.
• Achieve sales goals by training, motivating, and mentoring sales staff while providing constructive feedback.
• Ensure excellent customer service to maintain high levels of customer satisfaction.
• Manage store administration, ensuring compliance with policies and procedures.
• Uphold outstanding store conditions and adhere to visual merchandising standards.
• Report on buying trends, customer needs, and profits.
• Propose innovative ideas to enhance market share.
• Conduct personnel performance appraisals, assess training needs, and build career paths.
• Address issues arising from staff or customers (complaints, grievances, etc.).
• Set an example of good behavior and high performance.
• Fulfill additional store manager duties as needed.

Requirements/Qualifications

• B.Sc Degree in Business Administration or a relevant field.
• 4-7 years of work experience, with 3-4 years in a pharmacy supermarket.
• Previous experience in a retail pharmacy is essential.
• Proven successful experience as a retail Store Manager.
• Strong leadership and business orientation.
• Customer management skills.
• Strong organizational, communication, and interpersonal skills.

Salary
Attractive with HMO and pension.

Application Closing Date
15th February, 2024.