Purplyte Integrated Services Limited, a fast growing Engineering company located in Lagos State, is recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Ondo
Employment Type: Full-time
Job Description
- Collaborate with sales team to understand customer requirements and provide sales support
- Ensure all of the information required to service new products is known by the product group
- Coordinate and host customer visits
- Organize conferences for customers, dealers, suppliers and
- Manage to solve customer inquiry on product related issue
- Provide high quality technical support to customers
- Work closely with the Automation Field and Repair Center team
- Design and present technical presentations to internal group
- Actively participate in service escalation meetings
- Verify clarity, accuracy and quality of technical documentation
- Escalate as appropriate, situations where customer satisfaction is compromised and to ensure contractual obligations are met.
Requirements
- A Bachelor's Degree, preferably in Business Admin, Economics and related course
- 3 years experience as a customer servie officer
- Basic skills (Word,power point & Excel)
- A real desire to assist our customers and employees
- Boundless enthusiasm
- Punctuality and reliability a must!
- Basic level skills in Microsoft Word.
Application Closing Date
21st January, 2024.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/586924/customer-service-officer-at-purplyte-integrated-se.html