Human Resource Business Partner (HRBP) at Mactay Consulting

MacTay Consulting is one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: Human Resource Business Partner (HRBP)

Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Industry: Consulting
Work Mode: Hybrid

Job Summary

• The HR Business Partner (HRBP) aligns business objectives with employees and management in designated organizations.
• S/He develops or articulates solutions based on customers’ strategic business and technical requirements ascertained from working with the different business units across the customer's organization.

Job Responsibilities
The HRBP provides a professional, customer focused and effective human resource service for client and outsourced resources, including but not limited to:

• Recruitment and selection 
• Employee relations issues 
• Performance management 
• Remuneration and benefits management 
• Policy development and compliance.

It is therefore expected that the HRBP:

• Provides quality HR services on accounts managed
• Ensures that all escalations are resolved efficiently and in a professional manner
• All required staff information is obtained and processed accordingly i.e. ensure that all Resource Details are captured on HRIS
• Maintains new entry and exit templates with correct required supporting credentials and document
• Submits required reports to line managers i.e. weekly reports, SLA checklist to Team Lead
• Obtains information which enables a competitor’s analysis of the account to be done
• Ensures employee engagement activities occurs
• Prepares accurate payroll information and ensure prompt payment of salary to Resources according to SLAs
• Recruitment and Onboarding of staff on behalf of clients’ managed
• Ensure Resources have HMO, Pension, and ID cards
• Ensure that Client receives invoices promptly according to SLA
• Schedule annual training and village meeting for all external resources
• Expand Business Growth with existing clients
• Crisis / Conflict resolutions
• Manage all employee relations matters.

KPI

• The performance of the HRBP will be measured along the agreed dimensions of the balanced score card using agreed KPIs. The summary of the key responsibilities are as follows:

Financials:

• Ensure profitability of clients managed and suggest ideas/referrals to increase the organizations bottom-line.

Customer Service:

• Reduced time in complaint resolution.
• Maintaining healthy business relationships with clients and resources.

Internal Processes:

• Comply with Client SLA
• Comply with company’s Standard Operating Procedures / internal processes.
• Improve Business process with creative and innovative ideas.

Learning And Development:

• Build intellectual and professional capacity

Job Requirements

• B.Sc / HND in Social Sciences
• CIPM Certification is an added advantage.
• Minimum of 3 years core HR experience in required sector
• Proficient in Microsoft Office Application
• Outsourcing/ HR consulting experience is an added advantage.
• Change Management.
• Decisiveness and Taking Initiative - Prefers quick and appropriate actions in situations, takes charge and capitalizes on opportunities.
• Building Collaborative and Healthy Relationships - Amiable enough to easily build productive working relationships with co-workers, clients, and resources whilst valuing people of different backgrounds, cultures, and demographics.
• Communication - Expresses ideas clearly and concisely; passing information (written and orally) to stakeholders appropriately.
• Leadership and Accountability– Ability to take ownership and work with little supervision.

Key Internal working relationships are with:

• Team Members, Line Manager, Other Internal Departments - Finance, Payroll, Internal Audit and HR

Key External working relationships are with:

• Clients, Outsourced Resources, Third party suppliers i.e., HMOs, Insurance Providers, PFA

Salary
N200,000 - N350,000 Net

Benefits:

• HMO, Pension, Leave Allowance, 13th Month, Performance Bonus.

Application Closing Date
24th January, 2024.