Willers Solutions Limited - Our client, a cutting-edge Internet Service Provider, is recruiting suitable candidates to fill the position below:
Job Title: IT Manager (ISP, ICT, Telecom)
Location: Lekki Phase I, Lagos
Employment Type: Full-time
Description
- We are in search of a highly skilled and experienced IT Manager to lead the management and optimization of the company's Information and Communication Technology (ICT) infrastructure.
- The ideal candidate will demonstrate a strong technical background, leadership qualities, and a commitment to delivering exceptional IT services.
Key Responsibilities
- Operate and maintain servers, storages, and appliances in the ICT infrastructure under the guidance of the Head of the Department.
- Ensure meticulous documentation of network and systems design, drawings, and configurations.
- Configure and maintain DNS appliances or servers, ensuring seamless functionality.
- Oversee and manage monitoring tools such as SolarWinds, PRTG, and Cacti to ensure optimal performance.
- Configure and maintain mail servers and other application servers on both Windows and Linux platforms.
- Design comprehensive disaster recovery procedures for backbone, servers, applications, and services.
- Take accountability for the performance and monitoring of the entire ICT infrastructure.
- Conduct evaluations of service quality, Quality of Service (QOS), and equipment regularly.
- Provide network and IT solutions for corporate clients, ensuring their technological needs are met.
- Offer remote and on-site support to corporate clients, resolving issues promptly and efficiently.
- Document all tasks and activities performed, maintaining accurate records.
- Generate reports as per established procedures and based on Key Performance Indicators (KPIs).
- Assume responsibility for all assigned equipment within the team.
- Demonstrate a high level of personal responsibility, serving as an example to colleagues.
- Lead and inspire the team through effective team leadership or collaboration.
- Abide by and enforce the rules and regulations of the department and the company.
- Keep abreast of the latest technologies and industry trends to enhance the company's technological capabilities.
- Be available round-the-clock for urgent interventions, showcasing readiness to address any faced problem.
- Possess a customer-centric attitude and willingness to visit clients when necessary.
Requirements
- Bachelor's Degree in Computer Science or Computer Communication Engineering.
- Minimum of 5 years' experience in an ISP, Telecommunication or IT Company
- Preferred certifications in Microsoft, VMware, Linux, HPE, Dell.
- Proficient in configuring and maintaining firewalls.
- Proven experience in Linux and Windows Operating Systems.
- Hands-on experience with Servers (Dell or HPE) and storage.
- Knowledge of Virtualization (VMware).
- Experience in backup solutions such as Commvault.
- Ability to design topology and provide consultancy for corporate customers.
- Knowledge of Billing System Setup, architecture, and maintenance is a plus.
- Support applications in both Windows and Linux environments.
Application Closing Date
25th January, 2024.
How to Apply
Interested and qualified candidates should forward CV to: [email protected] using the job title as subject of the mail
https://www.hotnigerianjobs.com/hotjobs/588411/it-manager-isp-ict-telecom-at-willers-solutions-li.html