People Operations Lead at LifeBank

LifeBank is a medical distribution company that uses data, technology, and smart logistics to improve the discoverability, delivery, affordability, and safety of essential medical products such as blood and oxygen to hospitals in Nigeria and Kenya. The company has distributed 52,000+ medical products to 1,100+ healthcare facilities, saving 30,000+ lives across 3 countries in Africa.

We are recruiting to fill the position below:

Job Title: People Operations Lead

Location: Lagos
Employment Type: Full-time

The function of the Role

• As the People Operations Lead you will be tasked with collaboratively working to create, optimize and implement progressive HR operation practices/people processes and programs while supervising day-day responsibilities associated with people operation to assist the business in achieving its goals.

Key Responsibilities

• Implement HR Programs by providing human resources services, including talent acquisition, staffing, employment processing, payroll, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, compliance, and labor retentions, managing employee data
• Ensure the consistent application of HR policies, processes, and systems within the business.
• Build initiatives around people operations including learning and development, performance & promotion management, culture and engagement and resource planning.
• Serve as the main point of contact for all employee inquiries; providing support for people related operations and answering questions in a timely manner.
• Develop a people strategy
• Proactively maintain and create new initiatives to improve employee productivity
• Create goal-based reward systems that encourage employee initiatives and dedication
• Champion collaborative cross-functional relationships with recruiting, payroll/accounting, finance, other teams, and hiring managers to ensure successful onboarding and offboarding of new employees and contingent workers
• Prepare executive and management reports by collecting, analyzing, and summarizing data and trends.
• Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solutions; coaching and counseling managers and employees
• Responsible for payroll processing and providing functional support to incentive programs

Requirements
Educational Qualifications

• Bachelor or Master’s Degree in a Human Resources or related field.
• Experience with HR management software is a plus.
• PHRi Certified
• 10 - 12 years work experience.

Experience:

• Proven experience as an administrative, HR or operations personnel.
• Significant knowledge of most HR functional areas like HR data management, employee experience, staff trainings, performance management and compensation and benefits.
• Subject matter expertise in the healthcare industry is a strong plus.

Skills and Abilities:

• Knowledge of HRIS & Payroll Systems
• Demonstrated ability to research and analyze problems at a senior level, providing feedback, guidance and direction.
• A clear understanding of HR Practices and legal requirements
• Strong problem-solving, reporting and analytical skills.
• Skilled in Microsoft Excel, PowerPoint and Word.
• Able to use discretion and handle highly sensitive information.
• Excellent communication (written and oral) and presentation skills at different levels with the company.
• Strong interpersonal skills with the ability to build relationships.
• Ability to work independently and create new strategies to implement best HR practices.
• Technology savvy, ability to work across multiple platforms.

Personal Attributes:

• Attentive, Friendly and empathetic.
• Strong customer service skills
• Excellent interpersonal, communication (written and oral),
• Highly detailed and resourceful.

Work Environment:

• Work in the office.
• Will be required to travel.
• Will be required to work overtime and on weekends.

Reporting Relationships:

• Report to the Director of People.

Monthly Gross Salary
N500,000 monthly.

Application Closing Date
5th February, 2024.