Product Manager - Retention at M-KOPA Nigeria

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

We are recruiting to fill the position below:

Job Title: Product Manager - Retention

Location: Lagos
Job type: Full-time

Job Description

• Working as a Product Manager in our Retention Group offers the chance to collaborate with very talented groups of inhouse Engineers, Designers and Data Scientists solving real world problems that have a huge scale of impact across Africa.
• Retention are responsible for retaining our customers by continuously providing them with life changing products such as cash loans, insurance, and buy-now-pay-later products.
• Digital Financial Services - We are dedicated to offering our customers financial services, such as cash loans, through our M-KOPA App and across our key markets.
• Eligibility - Collaborate with data scientists to implement real-time eligibility decisioning, enabling M-KOPA to determine if a customer is eligible for financial services.
• Identity - Responsible for ensuring M-KOPA users can seamlessly and securely authenticate across our suite of apps.
• Customer Interactions - Responsible for direct interactions with customers, including the native Android app, SMS, and USSD services.

Qualifications

• Candidates should possess relevant qualifications and work experience.

Application Closing Date
Not Specified.