Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
We are recruiting to fill the position below:
Job Title: EB Corporate Programme Manager
Job ID: 478709
Job Function: Retail Clients
Location: Lagos
Full/Part Time: Full time
Job Purpose
- Create customized corporate offers including corporate value proposition, segment based offers, balance transfer and payroll transfer programs
- Plan and execute on-site corporate events and seminars, corporate campaigns and evaluate sales effectiveness
- Install Corporate sales/service desks, execute periodic digital service camps
- Monitor competition activities, offer and offer differentiated value propositions as per corporate requirements
- Ensure strong EB bundle proposition and drive upfront EB bundling targets
- Implement corporate portals, execute digital campaigns
- Drive sales process for corporate on boarding, employee a/c opening and fulfillment
- Support and execute cross border mandates for key clients like MNC's, consulates working with group EB and country CI teams, and lead the implementation post winning the account
Target Clients:
- EB Clients
- EB Corporate employees
- Affluent Senior executives and employees with whom RC has done a B2B deal (primarily CC/CIC)
Key Mandates:
- Design customized EB corporate value propositions, sales process and service models working in conjunction with segments, products and credit policy and ops teams.
- Create opportunities to maximize penetration into the corporates by creating specific offers such as ATM deployment, on-site sales and service desks continuously improve corporate value proposition inline with client expectations and competition.
- Review and monitor existing corporate offers for effectiveness against set penetration targets, monitor changes and renewals
- Work with other markets and group teams on preparation and participation in global offers (RFP's)
Other Job Role Commonly Worked With:
- Retail client product managers
- Retail segment team
- Retail client risk team
- CI and CC teams
- Marketing team
Skill Requirements
Functional knowledge:
- Strong product knowledge of assets & liability products, operations and process
- Core banking/ asset products system knowledge
- Leadership & People Management
- Inter-personal skills and ability to influence other functions.
Risk & Governance:
- Knowledge of New business sales governance framework
Customer Experience Management:
- Ability in business planning relating to sales, product and service.
- Digital savvy, need to be comfortable with our digital platforms
Metrics:
- Country readiness and CVP competitiveness
- Achievement of bundle penetration targets
- Achievement on payroll activation and funding ratio benchmarks
- Successful corporate events and campaigns completed
Policies and Guidelines:
- To be familiar and comply with all relevant Group policies and local regulations in relation to all products.
- Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.
- Anti money Laundering / KYC / CDD
Remain alert to the risk of money laundering and assist in the Bank's effort in combating it by adhering to the key principles in relation to:
- Identifying your customer,
- Knowing your customer,
- Reporting suspicions,
- Safeguarding records and
- Not disclosing suspicions to customers.
Group Compliance Performance Objectives:
- Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct
- Completion of all mandatory risk and compliance training including e-learning within stated timeframes.
- Proactive identification of risks and concerns, including escalation to all relevant stakeholders
- Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.
Requirements
- In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme.
- A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online