Arik Air, West and Central Africa's largest carrier, seeks the services of experienced and competent candidates to fill the following existing vacant positions in its Ground Operations Department.
1.) Passenger Service Agent
The Role:
The Passenger Service Agent's role is to provide front-line customer information and service to a high volume of passengers. He/she must have the ability to focus on the needs of passengers and act to ensure they are met.
Responsibilities:
- Direct and assist all departing passengers at the Check-in counters and/or boarding gates.
- Assist all passengers with flight information
- Keep check-in area clear by directing passengers to their destinations
- Coordinate with Ramp Agents, aircraft arrival/departure times or any other passenger useful information
- Render excellent Customer service and care
Requirements:
- The candidate should possess B.SC in any discipline.
- Must have at least 2 years working experience in customer relation role
- Must be between the ages of 21 - 33
- Working experience on the same role will be an added advantage
- Must be Customer focus
2.) Baggage Handler
The Role:
Ensure that all passenger baggage is safely loaded / unloaded from the aircraft and to assist other baggage handlers to perform their job accordingly.
Resposibilities:
- Load baggage into and unload baggage from the aircraft,
- Ensure that bags are loaded for designated flight.
- Ensure that there are no leakages, damage or improper loading of baggage.
Requirement:
- Candidate must possess SSCE
- At least one (1) year working experience on similar role will be an added advantage.
- Candidate should be between the ages of 21 - 35.
- Should be able to ensure that no bags are tampered or damage.
- Must pay attention to detail.
3.) Turn Around Co-ordinators
The Role:
Co-ordination of all functions required during ground handling, enabling safe, secure and punctual aircraft turnaround times in accordance with the Ground Operations Manual and the relevant CAA regulations.
Responsibilities:
- Direct ground handling activities to ensure delivery of safe and punctual aircraftturnaround.
- Responsible for ramp safety and security of equipments attached to the aircraft for the purpose of ground service.
- Coordinate and direct all operational activities, including loading/unloading, fuelling, boarding.
- Ensure proper crew briefing including the provision of weather forecast and other relevant information.
- Perform weight and balance tasks to assigned flights in accordance with the relevant operations manuals.
- Perform flight watch and monitoring to ascertain the position of assigned flights at all times and keep OCC informed of any expected delays or disruption to the schedule.
- Ensure the compilation of all operational statistics and the efficient storage of relevant flight files.
Requirements:
- A Bachelor’s degree in any discipline
- Dispatcher’s license and Certificate in load control are added advantage.
- Must be between the ages of 21 - 35
- Must have at least 2 years working experience in a similar role.
- Must have analytical skills, and be able to adapt to different situations,
- Good knowledge of airport operations.
4.) Catering Supervisor
The Role:
Major responsibility is the management of on board catering without any shortfall or damage, cleaning contracts and flight entertainment
Responsibilities:
- Confirm what should be loaded into an aircraft base on route.
- Oversees the sealing and loading of meal into a trolleys or canisters.
- Ensure that catering items are not diverted to illegal point.
- Ensures that ramp safety procedures and regulations are observed.
- Provide cost benetit analysis pertinent to simulations
Requirements:
- Must have at least OND
- 2 years working experience on the same role will be an added advantage.
- Must be between the ages of 21 - 35.
- Must have good leadership skill.
- Must be able to be anticipated and Prioritized.
- Pay Attention to details.
- Entrepreneurial innovation traits
- Achievement drive.
- Must be Proactive.
5.) Catering Loader
The Role:
Responslble for all aspects of catering line operations including loading and unloading of catering items equipment
Responsibilities:
- Ensure that meals loaded into an aircraft are in line with schedule/flight programme.
- Assist in packing of airline catering as per specification.
- Ensure that meal loaded in trolleys or canisters are sealed properly
- Assist in all flight documentations-delivery slip, flight reports, seal records, etc according to procedures.
- Comply with all ramp safety procedures and regulations.
- Offloading and loading of catering according to aircraft loading plans and specification.
- Assist in the handover of catering to crew according to rules and regulations.
Requirements:
- Must have SSCE or its equivalent.
- Working experience on similar role will be an added advantage.
- Must be between the ages of 21 - 35
- Must pay attention to detail.
- Ready to work with little or no supervision
- Must be trustworthy.
6.) In Flight Catering Hi-Lift Driver
The Role:
Responsible for the operation of the catering Hi-lift.
Responsibilities:
- Ensures the cleanliness/serviceability of the Hi—lift and other catering vehicles ensuring their optimum functionality.
- Identifies and report all faults to the maintenance dept.
- Cooperates with the hydraulic mechanics in maintaining the vehicle maintenance records.Assist in packing of airline catering as per specifications-TSU etc.
- Assist in all flight documentations-delivery slip, flight reports, seal records, etc according to procedures.
- Observe all ramp safety procedures and regulations.
- Sealing and offloading/loading of catering according to aircraft loading plans and specification.
- Assist in the handover of catering to crew according to rules and regulations.
Requirement:
- Valid driving license and WAEC
- Must have at least two years working experience
- Must be between the ages of 25 - 35
- Must have good interpersonal skill.
Application Closing Date:
12th September, 2012
Method Of Application:
Interested candidates should send their applications and detailed CV to: [email protected]