Manager, PSOC at IHS Towers

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.

Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

We are recruiting to fill the position below:

Job Title: Manager, PSOC

Location: Lagos
Employment Type: Full-time

Job Description

• Lead assigned PSOC personnel and service providers, overseeing all PSOC processes and procedures.
• Manage schedules and oversee PSOC performance.
• Lead liaison with Operations, Security and Community teams and other entities as directed.
• Manage threat intelligence report development and coordinate rapid turnaround requests.
• Monitor national events in real time for general awareness and issues that could impact operations.
• Manage execution of actionable insight development and forecasting on geopolitical, security and localized site issues.
• Monitor responses to security incidents and emergencies.
• Manage and issue communications regarding regional events with potential to impact company staff and/ or operations.  
• Recognize crisis situations and initiate protective action in accordance with incident management best practices and policies and standard operating procedures.
• Perform other tasks / duties as assigned by line manag

Qualifications

• Bachelor's Degree or equivalent. Master's Degree (preferred) in Security & Intelligence, Political Science, International Development & Relations or related field.
• Academic or professional training in political or security analysis ideal.
• Must have the ability to pass a pre-employment background check.
• Strong working knowledge of Nigeria’s operating dynamics, including the geopolitical landscape and security environment.
• +7 years of experience as a Security Operations Centre Manager, Threat Analyst or in Security Operations.
• +5-7 years of experience in a medium to large enterprise.
• Strong security and intelligence network across Nigeria a plus.

Organizational Competencies:

• Customer Focus - People demonstrating this competency understand & exceed our customers needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create a positive impact in the communities we serve.

Application Closing Date
Not Specified.