Travel and Tour Consultant at a Startup Travel Agency - HR-Aid Consults

HR-Aid Consults - Our client, a startup travel agency located at Gbagada, Lagos, is recruiting an experienced candidate to fill the position below:

Job Title: Travel and Tour Consultant

Location: Gbagada, Lagos
Employment Type: Full-time

Job Responsibilities

• The Travel and Tour Consultant will provide expert travel advice, create travel itineraries, and deliver exceptional customer service to clients seeking to travel for leisure or business.
• Consult with clients to determine their needs and advise them on suitable travel options based on their requirements.
• Plan and organize travels from booking tickets to accommodation, securing rental transportation, and organizing itineraries.
• Offer and promote different services and offerings, such as package tours, excursions, and travel insurance.
• Handle unforeseen problems and complaints and determine eligibility for money returns.
• Attend conferences to maintain familiarity with tourism trends.
• Create and update electronic records of clients.
• Maintain relationships with key persons like hotel staff and tour operators.
• Meet profit and sales targets.

Requirements

• Candidates should possess HND / B.Sc Degrees with 3+ years relevant work experience.
• Proven working experience as a travel consultant.
• Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel).
• Proficiency in English; knowledge of additional languages is an advantage.
• Exemplary sales skills and customer-oriented approach.
• Well-versed in various areas of travel (domestic/international, business/holidays, group/individual etc.).
• Ability to present, persuade and communicate effectively.
• Demonstrable ability to handle crises.
• Proficient in Galileo / Amadeus.

Application Closing Date
23rd February, 2024.