ipNX is one of Nigeria’s fastest-growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: OSP Maintenance Supervisor - Fibre Optics
Location: Lagos,
Employment Type: Full-time
Description
- The Maintenance Quality Control Supervisor oversees maintenance of ipNX fiber optic & civil work activities on the outside plant network.
- The OSP Supervisor will be involved in the day-to-day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant.
- The role is expected to involve a significant element of on-site attendance.
Corporate Customers:
- Restore service failures within 3 hours of its occurrence.
- Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.
Retail Customers:
- Restore service failures within 8 hours of its occurrence.
Field to base Communication:
- Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to resolve customer service incidents.
- Proactively drive MSPs to identify, plan, and execute preventive maintenance action on the fiber network.
- Enforce active engagement of construction works (road and real estate) by MSPs to mitigate damage to ipNX fiber infrastructure.
- Enforce active monitoring of trenching activities by other PTOs along our fiber route.
- Audit and collate information for the fiber wire-line network. Prepare and submit the as-maintained documents after every network activity.
- Provide network data for processing change request approvals.
- Provide monthly cabinet utilization report.
- Ensure weekly support status reports are done and submitted timely for review.
- Submit as-is fiber break-fix report per ticket.
- Submit monthly cabinet utilization report.
- Submit out-of-scope BOM and supporting documents for PO approvals.
- Assessment, Acceptance test, and Hand-over Documentation from project deployment team and MSPs which includes, Installation of Poles, Hand-Hole and duct calibration.
Educational Qualifications & Functional Skills
- Academic: University Degree in Telecoms, Engineering, or Applied Sciences.
Functional Skills:
- Proven track records of maintenance and management of metro and/or long-distance fiber optic infrastructure.
- Sound knowledge of telecom industry best practices, norms, and technical requirements with regard to fiber & civil work maintenance.
- FTTx and/or P2P fiber deployment and maintenance experience are distinct advantages i.e. fiber termination using fusion splice machines, testing & analyzing fiber links with OTDR and Light Source/Power Meters (LSPM), identifying fiber cores with VFLs.
- Capable of understanding fiber network architectures, designs & splice plans.
- An inherent culture of documenting concise and accurate “As-Is” status of network elements and splice configuration, in a consistent manner.
Application Closing Date
25th February, 2024.
https://www.hotnigerianjobs.com/hotjobs/597437/osp-maintenance-supervisor-fibre-optics-at-ipnx-ni.html