Receptionist at Lead Enterprise Support Company Limited

LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Maryland, Lagos
Employment Type: Full-time

Duties and Responsibilities

• Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
• Determine and respond to customers’ enquiries professionally by directing them to the respective workstation or unit where their needs would be served.
• Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
• Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
• Organize, Sort and distribute incoming mail without delays.

Job Requirements

• A B.Sc. qualification
• Preferably female.
• Minimum of 2 years work experience in a similar role.
• Candidates must reside within Maryland or its environs.

Application Closing Date
6th March, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.