ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: Team Lead - Network Monitoring Centre
Locations: Abuja (FCT), Lagos and Rivers
Employment Type: Full-time
Purpose of the Job
- Proffer innovative solutions to various network problems and ensure that customer needs are properly defined and satisfactorily met.
- Implement and evaluate the working of systems/applications/networks.
- Stay abreast of new technologies emerging in the industry.
- Provide supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.
- Consistently provide high-quality customer service and support while ensuring customer satisfaction.
Educational Qualifications & Functional Skills
- B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering.
- CCNA, CCNP (Desired)
- Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
- Understanding of iTIL v4 service management.
- Excellent business communication skills both verbal and written.
Work Experience:
- Hands-on experience with the following is a must: Routing, Switching, and GPON Technology.
- 3 – 6 years’ work experience.
- Experience with Wired, Wireless Point-to-Point, and Point-to-Multipoint technologies is desirable.
- Candidate must possess excellent customer interface, analytical, and presentation skills and be able to influence internal and external organizations.
Application Closing Date
26th March, 2024.
https://www.hotnigerianjobs.com/hotjobs/599222/team-lead-network-monitoring-centre-at-ipnx-nigeri.html