DexNova Consulting Limited is a Professional Services firm operating in the knowledge industry and dedicated to building excellent delivery capability in organisations across Africa through Professional Training and Certifications. We are Certified Education Provider.
We are recruiting to fill the position below:
Job Title: Field Support Officer
Location: Anambra
Job Summary
- Win new merchants, grow transaction volume and value, Deploy, Train and provide first-level Support to merchants always.
- Ensure merchant’s issues are promptly treated and merchant support to ensure existing businesses are maintained and grown.
Key Responsibilities and Accountabilities
- Grow existing business and win new merchants within the assigned locations.
- Consistently grow merchant transaction volume week on week in the assigned locations.
- Ensure deployment/redeployment of POS terminal to merchant location promptly for banks in line with SLA.
- Train merchant on POS terminal usage.
- Ensure terminals are tested ok upon deployment at the merchant’s location.
- Maintain a database for POS terminals deployed with full details of terminals.
- Resolve or treat customer issues/requests within 24 hours for Lagos and up to 48 hours for outside Lagos locations.
Qualifications
- Candidates should possess an OND, HND, or BSc Degree
- Minimum of 2 years in a similar role, prior sales experience
- Ability to ride motorcycle Prior sales experience is also an added
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/600272/field-support-officer-at-dexnova-consulting-limite.html