Marketing and Sales Officer at ICS Outsourcing Nigeria Limited

ICS Outsourcing Nigeria Limited is Nigeria’s pioneer Human Resource Outsourcing Company. We are on a mission to provide world-class human resource solutions, using experts while creating value for our shareholders and opportunities in the community. Our vision is to be the most valuable Business Support Solutions Partner to our Clients throughout Africa and beyond.

We are recruiting to fill the position below:

Job Title: Marketing and Sales Officer

Location: Surulere, Lagos
Employment Type: Full-time

Key Responsibilities

• Achieve growth within Key Performance Indicators, including liability and risk asset generation, account opening, income generation, and e-banking product offerings.
• Evaluate creditworthiness of customers by processing loan applications and documentation.
• Monitor active loans and enforce collection and recoveries.
• Ensure the achievement of all budget parameters.
• Develop referral networks and cross-sell products and services.
• Ensure a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking, and referrals.
• Expedite the resolution of complaints to maximize satisfaction and boost the customer service experience.
• Achieve a healthy portfolio and deposit mix.
• Execute marketing strategy and develop marketing campaigns.
• Ensure compliance with all internal policies and regulatory guidelines.
• Monitor competition by gathering current marketplace information on pricing, products, etc.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Identify potential loan markets and develop referral networks.
• Perform any other duties as may be assigned by Management.

Qualifications

• Candidates should possess a Bachelor's Degree with relevant work experience.

Application Closing Date
Not Specified.