The Candid Solutions is company that offers consulting services to businesses where we help small businesses achieve their goals by streamlining their activities in a number of business areas,including management, operations and human resources. Our HR service helps Clients to recruit the best candidates for their business.
We are recruiting to fill the position below:
Job Title: Lodge Manager
Location: Lekki, Lagos
Employment Type: Full-time
Description
- The Lodge Manager will be responsible for overseeing all aspects of lodge operations, including guest services, staff management, facilities maintenance, and financial management.
- The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for hospitality.
Responsibilities
- Handle guest complaints or issues promptly, resolving them to the guests’ satisfaction.
- Provide exceptional customer service to guests, ensuring their comfort and satisfaction throughout their stay.
- Oversee the maintenance and cleanliness of lodge facilities, including guest rooms, common areas, grounds, and amenities.
- Coordinate maintenance and repairs as needed, ensuring minimal disruption to guest services.
- Manage guest reservations, check-ins, check-outs, and inquiries efficiently and professionally.
- Schedule staff shifts, assign tasks, and ensure adequate staffing levels to meet guest needs.
Requirements
- Bachelor’s Degree in Hospitality Management, Business Administration, or a related field
- 1 - 2 years work experience.
- Strong leadership abilities with the ability to motivate and inspire a diverse team.
- Excellent customer service skills with a commitment to delivering exceptional guest experiences.
- Solid understanding of lodge operations, including front office, housekeeping, maintenance, and food and beverage services.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
Application Closing Date
25th March, 2024.
https://www.hotnigerianjobs.com/hotjobs/600799/lodge-manager-at-the-candid-solutions.html