Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to every organization.
We are recruiting to fill the position below:
Job Title: Outlet Supervisor
Location: Lagos
Employment Type: Full-time
Description
- Assist with all daily responsibilities pertinent to the front-of-house operations to ensure that the goal of providing extraordinary service to customers of the outlet is achieved.
Responsibilities
- Assist in overseeing all aspects of the front of house operation including ensuring that all personnel are trained and assisting the customers in a courteous, friendly and efficient manner.
- Ensure that the outlet is clean and organized at all times and assist them during peak and busy periods.
- Supervise the service personnels and cashiers' check-out and cash closing procedures
- Ensure that the dining experience of customers exceed their expectations in an effort to provide extraordinary service per the Company’s guidelines
- Execute proper and accurate closing procedures in accordance with company policy
- Provide objective and professional feedback to the Outlet and Operation Managers regarding any and all operational issues as they arise
- Commit to train, coach and mentoring front-of-house staff and work with Outlet Manager involving disciplinary actions in order to further develop employees
- Perform any other duties as requested and adhere to job specific duties checklists
Position Requirements
- Interested candidates should possess a Bachelor Degree / HND in relevant fields with 2 - 3 years work experience.
- Able to work a variety of shifts including evenings, weekends and holidays
- Be self-motivated with the ability to perform with the highest professional and ethical standards
- Excellent customer service and people skills
- Respond well to a changing work environment and able to perform at the highest level with minimal supervision
- Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations
- Excellent analytical and problem resolution skills with the ability to proactively recommend solutions
- Financial background with the proven ability to identify opportunities for revenue enhancement would be an added advantage
- Demonstrate effective written and verbal communication skills
- Intermediate computer skills with Microsoft Office and familiarity with POS system functionality
Salary
N130,000 - N150,000 monthly.
Application Closing Date
2nd April, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/601302/outlet-supervisors-at-khenpro-global-services.html