Senior Manager (Male) at Leam Consulting

LEAM Consulting is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.

We are recruiting to fill the position below:

Job Title: Senior Manager (Male)

Location: Ilora-oyo, Oyo
Employment Type: Full-time

Responsibilities

• Organizing meetings with hotel department heads to address changes to policies and assess progress
• Ensuring all hotel staff comply with operational and service standards, in addition to hotel policies and procedures
• Training and developing hotel staff to achieve their career goals and become more successful in their roles
• Identifying strategic goals for the hotel and communicating the importance of achieving those goals to staff
• Helping resolve guest complaints and booking and billing issues
• Managing the profitability of the hotel, overseeing revenue targets and creating budgets for individual departments
• Recruiting and hiring new hotel staff to fill vacant positions
• Greeting guests and inspecting their rooms to ensure they're clean and satisfactory
• Maintaining the hotel's physical properties and arranging for repairs, if necessary
• Ensuring that the hotel meets all health, safety and security laws and regulations
• Planning and implementing hotel marketing campaigns to attract new guests
• Organizing and planning all events on the hotel's property, such as conferences, weddings and special gatherings

Requirements

• B.Sc in Business Administration, Hotel/Hospitality Management or relevant field
• 7 years working experience as Hotel Manager or relevant role
• Fluency in English; knowledge of other languages is a plus
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and a great attention to detaill

Other Benefit
Accommodation is provided.

Application Closing Date
20th March, 2024.