Reposebay offers top-class HR consulting services as part of our dedication to helping businesses scale. We do this by providing invaluable expertise and guidance for Startups, SME’s and large corporations in order to assist in navigating complex human resources challenges.
We are recruiting to fill the position below:
Job Title: Customer Relationship Manager
Location: Ikoyi, Lagos
Employment Type: Full-time
Responsibilities
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Requirements
- A Bachelor's Degree in Administration or a related field.
- A minimum of 3 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Application Closing Date
25th March, 2024.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/602865/customer-relationship-manager-at-reposebay-human-r.html