Yardoak is an indigenous woodwork, automation and system integration company that has built a reputation for exceeding customer expectations by leveraging modern architectural techniques to create unique, distinct and custom-made furniture designs for residential and commercial spaces.
We are recruiting to fill the position below:
Job Title: Customer Relationship Officer
Location: Ajah, Lagos
Employment Type: NYSC
Job Description
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
- The candiate must be very fluent both in spoken and written.
Application Closing Date
3rd April, 2024.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/602959/customer-relationship-officer-at-yardoak-project.html