Customer Service Representative at R & R Recruitment Services - 2 Openings

Posted on Mon 18th Mar, 2024 - www.hotnigerianjobs.com --- (0 comments)

R&R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is currently recruiting suitable candidates to fill the position below:

Job Title: Customer Service Representative

Locations: Lekki Phase I and Lekki Phase II, Lagos
Employment Type: Full-time

Job Description

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents.

Application Closing Date
22nd March, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: For more information, WhatsApp 09035411252.