Front Desk / Customer Relationship Management Officer at ACE Real Estates Development Limited

Posted on Mon 18th Mar, 2024 - www.hotnigerianjobs.com --- (0 comments)

Ace Real Estate Development Limited is an award-winning and value-driven real estate development company with a tripartite value system that cut across service delivery and customer satisfaction.

We are recruiting to fill the position below:

Job Title: Front Desk / Customer Relationship Management Officer

Location: Lekki, Lagos
Employment Type: Full-time

Description
Reception:

  • Welcome and greet visitors, clients, and staff in a friendly and professional manner.
  • Answer and direct incoming calls promptly and efficiently.

Customer Service:

  • Assist clients with inquiries and provide information about the company's services.
  • Handle customer complaints or concerns and escalate issues as needed.

Administrative Support:

  • Perform general clerical duties, including photocopying, scanning, and filing.
  • Assist in scheduling appointments and managing calendars for the company.

Office Maintenance:

  • Ensure the front desk area is neat, organized, and presentable.
  • Monitor and order office supplies/consumables as needed.

Mail and Deliveries:

  • Receive and distribute mail, packages, and deliveries to the appropriate personnel.
  • Prepare outgoing mail and coordinate courier services.

Communication:

  • Relay messages and provide information to staff as required.
  • Communicate with other departments to coordinate office activities.

Meeting Coordination:

  • Assist in organizing meetings, including room setup, catering, and logistical support.
  • Prepare meeting materials and take minutes if required.

Visitor Management:

  • Register and issue visitor badges.
  • Coordinate with security for visitor access as needed.

Requirements

  • Intersted candidates should possess a Bachelor's Degree in relevant fields with 1 - 3 years work experience.

Salary
N130,000 - N150,000 monthly.

Application Closing Date
31st March, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.