Tranter IT Infrastructure Services Limited (TITIS) is a spin-off of Tranter International Company. Tranter International Company was incorporated in November 1989 under the laws of the Federal Republic of Nigeria. The Company's registered address is at 3/6, Alhaji Adejumo Avenue, Ilupeju Industrial Estate, Lagos State, Nigeria.
We are recruiting to fill the position below:
Job Title: POS Support Officer
Location: Apapa, Lagos
Employment Type: Full-time
Responsibilities
- Escalating merchant’s complaints such as chargebacks/failed/delayed settlements to the appropriate team.
- Sourcing and onboarding of new merchants.
- Visitation of merchants and repairs of the terminal to provide firsthand support and resolve POS issues.
- Creating marketing strategies to achieve giving sales targets.
- Training merchants and their sales reps on how to use the terminal effectively.
- Retrieving terminals from inactive merchants
- Remapping retrieved terminals to new merchants or those with faulty terminals.
- Making requests for terminal replacements in cases of damage
Requirements
- 1-2 years of work experience.
- Skilled in data analysis using excel
- Ability to work under pressure
- Willing to learn fast
- Good communication skills.
Application Closing Date
26th March, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/606060/pos-support-officer-at-tranter-it-infrastructure-s.html