Store Manager at MacTay Consulting

MacTay Consulting is one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organizations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: Store Manager

Location: Lagos
Employment Type: Full-time

Responsibilities 
Responsibilities of a store manager typically include:

• Staff Management: Hiring, training, scheduling, and supervising employees.
• Customer Service: Ensuring excellent customer service standards are maintained.
• Sales and Performance: Setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.
• Inventory Management: Monitoring and ordering inventory to ensure adequate stock levels while minimizing excess.
• Visual Merchandising: Ensuring that products are displayed attractively and in accordance with company guidelines.
• Financial Management: Managing budgets, controlling expenses, and analyzing financial reports.
• Operational Efficiency: Overseeing daily operations to ensure efficiency and adherence to company policies and procedures.
• Problem Solving: Addressing customer complaints, resolving disputes, and handling any operational issues that arise.
• Safety and Security: Maintaining a safe and secure environment for both employees and customers.
• Communication: Liaising with corporate headquarters, suppliers, and other stakeholders as needed.

Requirements
Requirements for a store manager position may include:

• Previous Experience: Typically requires previous retail management experience, though the exact amount may vary depending on the company and the size of the store.
• Leadership Skills: Strong leadership abilities to effectively manage and motivate a team.
• Communication Skills: Excellent communication skills to interact with staff, customers, and stakeholders.
• Sales and Marketing Knowledge: Understanding of sales techniques and marketing strategies to drive revenue.
• Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively.
• Analytical Skills: Capability to analyze sales data and financial reports to make informed decisions.
• Customer Focus: Dedication to providing exceptional customer service and creating positive experiences for shoppers.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays.
• Attention to Detail: Strong attention to detail to ensure accuracy in inventory management and other operational tasks.
• Problem-Solving Abilities: Aptitude for quickly identifying and resolving issues as they arise.

Application Closing Date
30th April, 2024.