Resort Consult Limited - Our client is a prospective Tier 2 microfinance bank in Lagos area of Ogun State requires the service of a dynamic result-oriented microfinance banker, with proven record of accomplishment.
They are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Job Type: Full-time
Job Description
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any service
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service.
Job Requirements
- A Bachelor’s Degree, OND or HND in Banking & Finance, Business Administration, Accounting or any numerate disciplines and the Social Sciences.
- At least 2 years work experience.
- High computer literacy.
- Strong interpersonal and analytical skills.
- Good written and oral communication.
- Attention to details.
- Assertive and self-driven.
- Candidate must live within or around Ojodu-Berger area.
Application Closing Date
26th March, 2024.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/606498/customer-service-officer-at-resort-consult-limited.html