Outsourceit is Nigeria's leading expertise as a service marketplace which enables businesses find experienced and verified independent business consultants is looking to hire a Community Management Specialist in Lagos. The role is for independent self starters looking to prove themselves and has strong execution bias. You'll be reporting to the Business Lead and will play a vital role for the next phase of Outsourceit's growth.
We are recruiting to fill the position of:
Job Title: Community Management Specialist
Location: Lagos
Company Industry: Management Consulting, Business Consulting, Internet/E-commerce
Position Overview
- Outsourceit is looking for a Community Management Specialist to serve as the initial point of contact for inbound requests from online properties and the web at large.
- The Community Management Specialist will be responsible for ensuring active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations and participating in those conversations to build brand visibility and thought leadership.
Key Duties
- To manage consultants onboarding- make sure they meet our requirements in terms of experience and expertise and also ensure that they fill their profiles
- Make sure that all live transactions on the platform are closed on time and that both consultant and business are satisfied with the outcome of the engagement
- Constantly monitor the consultants on the platform and delist dormant consultants and also set up “three strikes and you’re out” rule where if a consultant is chosen for a job and is unable to deliver satisfactorily thrice
- Responsible for writing and managing consultants to write content for the Outsourceit blog
- Responsible for managing Outsourceits social media accounts i.e. facebook, twitter, linkedin etc.
- Responsible for using measurement tools (i.e. Google analytics) to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
- Responsible for customer support - answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums
Requirements
- Job Role: Entry/Mid-way Experience Level
- Years of Experience: Min 1 to 3 years
Skills:
- Social media management
- Good presentation skills
- Spoken Communication
- Analytical skills
Remuneration
- We offer a performance based remuneration package.
- The suitably qualified candidate will be asked to manage a portfolio of existing clients and to prospect for new clients to build company revenues
Application Closing Date
26th June, 2015
Joining Date
July 2015
How to Apply
Interested candidates should send their resume to:
[email protected] with the Job title as subject.