Radah Integrated Services is a Consulting company focused on Business Structuring, Contract Management, Staff Management and Recruitment.
We are recruiting to fill the position below:
Job Title: Sales Representative / Customer Care Representative
Location: Alaba, Ojo - Lagos
Employment Type: Full-time
Job Field: Sales of electrical supplies
Employment type: Full time
Working Days and Time: Monday to Saturday 8am-5pm
Job Overview
- As a Sales Representative/Customer Care Representative, you will play a crucial role in driving sales and fostering positive relationships with our customers.
- This position requires a proactive and customer-focused individual who is passionate about providing solutions and exceeding customer expectations.
Job Description
- Actively seek out and engage prospective customers to promote our range of wires and cables.
- Provide product information, pricing, and quotations to customers in a clear and professional manner.
- Build and maintain strong relationships with existing customers, addressing any inquiries or concerns promptly and effectively.
- Reach out to previous clients from our customer base to encourage return sales.
- Collaborate with the digital marketer to achieve sales targets and objectives.
- Assist in the processing of orders, receipts , invoices and ensuring accuracy and timely delivery to customers.
- Follow up on sales leads and inquiries to maximize conversion and customer satisfaction.
- Handle customer complaints and escalations with empathy and professionalism, striving for resolution and customer retention.
- Maintain accurate records of customer interactions and sales activities using CRM software.
- Stay updated on industry trends, product knowledge, and competitor offerings to provide informed recommendations to customers.
Requirements
- Minimum of a High School Diploma; additional qualifications in sales or customer service will be considered a plus.
- Experience: At least 1 year
- Proven experience in sales or customer service roles, preferably in the electrical or construction industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Strong negotiation and persuasion skills, with a focus on closing sales and achieving targets.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office applications and familiarity with CRM software is an advantage.
- Must be based in Ojo, Lagos, Nigeria, with knowledge of the local market and customer preferences.
Application Closing Date
15th April, 2024.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the job title and location as the subject of the mail. Example: Sales Representative - Ojo, Lagos.
https://www.hotnigerianjobs.com/hotjobs/607507/sales-representative-customer-care-representative.html