WorQulture - Our client, a luxury fashion brand, is recruiting to fill the position below:
Job Title: Fashion Retail Sales Associate
Location: Lekki Phase 1, Lagos
Job Description
- Our client is in need of a Retail Sales Associate who is a passionate and fashion-forward Retail Sales Associate and can play a key role in providing exceptional customer service, drive sales, represent our brand with enthusiasm and style.
- You will also assist customers in finding the perfect outfits and accessories, share your knowledge of fashion trends, and contribute to creating a memorable shopping experience that keeps customers coming back.
Work Schedule:
- Working Days: Mon - Saturday (Alternate Saturdays)
- Working hours: 8am - 4pm and 10am - 7pm (Shift).
Responsibilities
- Welcome and greet customers as they enter the store, providing friendly and personalized assistance to help them find products that meet their needs and preferences.
- Build relationships with customers by engaging in genuine conversations, actively listening to their fashion preferences, and offering styling advice and recommendations.
- Demonstrate a strong understanding of our product offerings and stay informed about current fashion trends, collections, and promotions.
- Assist customers with fitting rooms, offering feedback on fit, styling, and coordinating outfits to enhance their shopping experience and increase sales.
- Process transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card, and other payment methods, and maintaining a tidy and organized cash wrap area.
- Maintain visual merchandising standards by replenishing stock on the sales floor, arranging displays, and ensuring that products are neatly folded, hung, and presented according to brand guidelines.
- Monitor inventory levels, conduct regular stock checks, and communicate product replenishment needs to management to ensure adequate supply and availability of merchandise.
- Assist with store opening and closing procedures, including cash reconciliation, security checks, and ensuring that the store is clean, organized, and ready for the next day's operations.
- Collaborate with team members and management to achieve sales targets, meet performance goals, and contribute to the overall success of the store.
- Resolve customer concerns or complaints promptly and courteously, and escalating issues as needed to ensure customer satisfaction.
- Take Photos of products in the store for social media styling and content creation
- Writing, reviewing, editing, and updating content for the company website, social media pages, marketing
- Perform all other duties as assigned daily.
Qualifications
- Minimum of a Bachelor's degree in any related field
- Minimum of 2 years experience in retail fashion sales
- Ability to follow instructions and work as part of a team.
- Strong attention to detail and organizational skills.
- Ability to multitask in a fast-paced retail environment, prioritize tasks, and adapt to changing priorities and customer demands.
- Enthusiasm for the fashion industry and a willingness to learn.
- Basic Knowledge in the use of Social Media
- Excellent communications skills
- Flexible to work a shift schedule including weekends.
Salary
N180,000 - N200,000 Monthly.
Application Closing Date
11th April, 2024.
https://www.hotnigerianjobs.com/hotjobs/609515/fashion-retail-sales-associate-at-a-luxury-fashion.html