CcHUB is Nigeria’s first open living lab and pre-incubation space being designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria.
We are recruiting to fill the position below:
Job Title: Community Associate
Location: Herbert Macaulay Way, Lagos
Job type: Full time
Job Description
- Support engagement with community(ies) of Creative Economy stakeholders including creatives / creators, sector support organisations like hubs, associations and collectives, service providers and freelancers, employers, and business owners etc.
- Support the management of the daily operations of the Creative Economy community ecosystem. Build models, metrics of success and growth strategies, ensuring long-term success and growth of the community.
- Foster a sense of community by building relationships with the community across a range of stakeholder types.
- Stimulate engagement by interacting with followers and the Creative Economy audience.
- Support the development of content strategy across all social media channels.
- Understand the online user experience and consumer journey and suggest improvements to how to better engage with our audience directly.
- Liaise with the Communications Unit to monitor analytical reporting in line with KPIs.
- Analyse the effectiveness of our engagement and social media campaigns to shape the next wave of activity.
- Measure the interaction level with the community;
- Monitor and engage with the community; answering questions, comments, and customer queries in a timely manner
- Monitor the success of campaigns and analyse community and social media data
- Prepare detailed monthly reports on community activity.
Requirement
Qualifications and Experience:
- Bachelor's Degree or equivalent in Marketing, Communication, English, Journalism, or a related field.
- 1 -2 years work experience in a marketing or community management role
- Social media marketing/content and campaign management experience to deliver against clear metrics for engagement.
- Deep understanding of community networks; design, functionality, and strategy.
- Wide knowledge of digital marketing methods - including content marketing, social media, and online advertising.
- Proficient in Google Analytics.
- Knowledge of marketing trends and techniques.
The Ideal candidate will possess a keen understanding of:
- How to create and sustain active communities virtually and in-person.
- Graphic design and photo/video editing skills.
- Ample project management skills, and is not afraid to create/take ownership of a new project and help it grow.
- How the creative economy works and how the communities in the sector operate.
- Tools and strategies that enhance community engagement both online and offline.
- A deep understanding of community engagement tools, social media analytics, and can utilise data and analytics to drive decision-making and advise on content and editorial decisions.
To excel in this role, you would need:
- Project management and organisational skills to handle multiple priorities in a fast-paced environment.
- Good knowledge of both inbound and outbound marketing
- Excellent communication skills (verbal, written, and presentation skills) to engage with technical and non-technical peers.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/609525/community-associate-at-cocreation-hub-cchub-nigeri.html