IT Support Officer at TravelTank

TravelTank - Welcome to TravelTank, Nigeria's most innovative online travel company. Our mission is to make travel planning and booking quick, easy, and affordable for everyone.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Lagos

Responsibilities

• This is a full-time hybrid role for an IT Support Officer at TravelTank. As an IT Support Officer, you will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• You will troubleshoot problems, diagnose and resolve issues, and escalate when necessary. This role is based in Lagos, with flexibility for some remote work.

Qualifications

• Interested candidates should possess an OND, HND, or B.Sc Degree with 2-3 years experience.
• Proven work experience as an IT Support Officer or similar role
• Excellent knowledge of computer hardware, software, and networking systems
• Ability to diagnose and resolve technical issues
• Strong problem-solving and communication skills
• Customer-oriented approach
• Ability to work well in a team
• Proven ability to prioritize and manage multiple tasks
• Relevant certifications (e.g. CompTIA A+, Microsoft Certified IT Professional) are a plus

Application Closing Date
30th April, 2024

How to Apply
Interested and qualified candidates should forward their updated Resume and Cover Letter to: [email protected] using "IT Support Officer" as the subject of the email.